We are now closed for the season - back open November 1st 2024!

379 Mewburn Park Rd, Maffra

Shipping Policy

Our Shipping Policy was last updated on [DATE]

Shipping Methods

At [Your Company Name], we offer the following shipping methods within Australia:

  • Standard Shipping: Estimated delivery time is [X] business days.
  • Express Shipping: Estimated delivery time is [X] business days.

Shipping Rates

Shipping rates are calculated based on the total weight of your order and your location. The exact shipping cost will be displayed during the checkout process before payment.

Order Processing Time

Once your order is placed, it will be processed and shipped within [X] business days. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time

The estimated delivery time for your order depends on the shipping method chosen and your location. Please refer to the shipping method descriptions for more information on the estimated delivery time.

Order Tracking

After your order has been shipped, you will receive a tracking number via email. You can track your order by visiting our Order Tracking page and entering your tracking number.

Delivery Restrictions

Currently, we only offer shipping within Australia. We do not ship internationally.

Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact our Customer Support team within [X] days of receiving your order. We will work with the shipping carrier to resolve the issue.

Customs and Import Taxes

For orders shipped within Australia, no customs duties or import taxes apply.

Returns and Refunds

Please refer to our Returns and Refunds Policy for detailed information on how to initiate a return and request a refund.

Contact Us

If you have any questions or concerns about our Shipping Policy, please don’t hesitate to contact our Customer Support team.

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